frequently asked questions

Dermalogica Rewards is the loyalty program for all Dermalogica consumers that shop online at dermalogica.in This program allows you to earn points for purchases, referrals and much more. Dermalogica Reward points can be redeemed for Dermalogica products.

All Dermalogica customers in the India may enrol in the loyalty rewards program and start earning rewards!

Enrolment is free.

Enrolment can be done by visiting our website dermalogica.in and sign-up for the rewards program.

You can earn reward points in many ways. Each time you place an online product order at www.dermalogica.in you accumulate points. There are many ways to earn points - see below for details.
*Points table will be added*

Taking into consideration that some tasks can only be done once while others allow you to earn points constantly, there are certain limitations on the number of points you can earn per day, month, per quarter or per year.

When you earn points for certain activities, they will initially appear as pending. They only become available as redeemable points after the specified pending period has passed. You can view your pending and current point balance in your Dermalogica Rewards account dashboard.

Dermalogica Rewards points only expire after 12 months of account inactivity.

You can redeem points while purchasing on dermalogica.in and for a variety of Dermalogica product gifts.

To view your balance and program activity, login to the rewards program dashboard.

To redeem points online, login to the rewards program dashboard via the rewards pop-up on the website. There you will find a list of all program rewards. There will be a 'Redeem' button below any reward that you have enough points to claim. Click on 'Redeem' and follow the detailed instructions.

Yes.

The applicable points will be deducted from your rewards programme if you return a product

You can leave at any time, just email a request
to lever.care@unilever.com You will be unenrolled from the scheme and you'll lose all points earned. Please note your Dermalogica account will still be active. If you would like this cancelled too, please specify on your email request.

You're always welcome back. Just email us
at lever.care@unilever.com with your request and we'll create a new Dermalogica Rewards account for you. Please note - your point balance will restart from zero.

The Dermalogica referral program rewards you and your friends. Your friends will get 10% off for their first purchase and in turn you get Rs. 200 OFF for each successful referral.

Anyone can refer a friend to Dermalogica. You do not need to have a Dermalogica account to refer.

There is no limit to how many friends you can refer. So, the more you refer - the more you save.

You will only receive your Rs. 200 OFF voucher after 30 days which is when returns and cancellations can no longer processed.

Please email all questions and inquiries to lever.care@unilever.com